Help Centre

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Help Centre

Merchant

Merchant

You have or are looking to integrate Gratify Buy Now Pay Later with your business and offer BNPL to your customers.

Getting Started

How do I request a QR Code?

In which countries is Gratify available?

How does Gratify Pay work?

I can't find my login link.

How do I add Gratify as a payment method to TechPOS?

What is Gratify Pay?

How much does it cost?

How do I get started?

Can Gratify work in physical stores or is this for only online purchases?

How does in-store Buy Now Pay Later Work?

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Account Management

How do I login to my account?

I forgot my password. How do I reset it?

I am a merchant and I can't remember my login information. How can I get it?

Can I add multiple users to my portal to access our Gratify account?

How do I update my company profile?

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Payment & Billing

What fees were removed from my settlement?

When will I receive my funds?

Purchases & Refunds

What do the statuses mean on my orders?

How can I be sure my customer has paid?